Terms & Conditions
The rules that apply when visitors use Aurae’s corporate website.
These Terms & Conditions (“Terms”) govern your access to and use of auraesoftwaresolutions.com and related pages operated by Aurae Software Solutions LLP (“Aurae”, “we”, “us” or “our”). By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.
About this website
The website presents information about Aurae, our expertise, work, insights, partnerships, software-development services and products such as Smart Garage. It also enables visitors to submit enquiries and request conversations or demonstrations. The website is primarily a business-information and lead-enquiry platform; it is not an online store.
Permitted use
Aurae grants you a limited, revocable, non-exclusive and non-transferable right to access and use the website for lawful personal or business-information purposes. You may download or print a reasonable number of pages for internal evaluation, provided you do not remove ownership notices or alter the content.
Prohibited use
You must not:
- •Use the website for any unlawful, fraudulent, harmful or misleading purpose;
- •Attempt to gain unauthorised access to the website, servers, accounts, source code or connected systems;
- •Introduce malware, harmful code, automated traffic or unreasonable load;
- •Scrape, crawl, harvest or systematically extract content or personal data without our written permission, except where applicable law expressly permits it;
- •Copy, modify, translate, reverse engineer, republish, sell or commercially exploit website content without permission;
- •Impersonate another person or misrepresent your affiliation; or
- •Interfere with another visitor’s use of the website or with its security and operation.
Enquiries, proposals and client engagements
Submitting a form, sending a message, requesting a demo or discussing a project does not by itself create a client relationship, partnership, agency relationship, licence or binding commitment. Quotes, estimates, timelines, availability and solution descriptions are indicative until confirmed in a written agreement signed or otherwise accepted by the authorised parties.
Paid projects, software subscriptions, product licences, support, hosting, implementation and other professional services are governed by the applicable proposal, order form, statement of work, master services agreement, licence agreement or other written contract. If that contract conflicts with these website Terms, the contract controls for the relevant service. Payments, cancellations, refunds, service levels, warranties and acceptance criteria are also governed by that contract.
Information you submit
You remain responsible for information you submit. You confirm that it is accurate, lawful and that you have the right to provide it. You grant Aurae a limited right to use the submission only as reasonably necessary to respond, evaluate the opportunity, provide requested services, protect our rights and comply with law.
Do not submit trade secrets, production credentials, sensitive personal data or other confidential material through the public website unless Aurae has agreed in writing to receive it securely. A website enquiry does not create a confidentiality obligation or non-disclosure agreement.
Product information and demonstrations
Product names, screenshots, mock-ups, roadmaps, feature lists and demonstrations—including information about Smart Garage—are provided for evaluation and may change. Availability can vary by plan, market, integration, device and implementation. Beta, preview or demo features may be incomplete and must not be relied on for production use unless a written agreement says otherwise. Any licence or subscription is governed by the applicable product terms or order form.
Intellectual property
The website and its text, design, graphics, interfaces, software, videos, photographs, logos, trademarks, product names and other content are owned by or licensed to Aurae and protected by applicable intellectual-property laws. Except for the limited use expressly allowed by these Terms, no right or licence is granted. “Aurae”, Aurae branding, Smart Garage branding and related marks may not be used without prior written permission from their respective owner.
Portfolio, case studies and testimonials
Portfolio items, case studies, client logos and testimonials are presented for general information and may describe particular circumstances. Results vary by client, project scope, implementation and other factors. Past performance is not a guarantee of identical results. Client and partner marks remain the property of their respective owners.
Third-party sites and services
The website may contain links to OS2 Studio, product domains, client sites, social platforms, WhatsApp or other third-party services. Links are provided for convenience and do not mean that Aurae controls or endorses every aspect of the external service. Third-party terms and privacy policies apply when you leave our website, and Aurae is not responsible for external content, availability or practices.
Website availability and changes
We may change, suspend, restrict or discontinue any part of the website at any time. We aim to keep information current but do not promise that the website will always be available, uninterrupted, error-free or compatible with every device. We may correct errors or update content without notice.
Disclaimers
To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis. Aurae disclaims implied warranties relating to merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted availability.
Website content is general information and is not legal, financial, cybersecurity or other regulated professional advice. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
Limitation of liability
To the maximum extent permitted by law, Aurae and its personnel, partners and suppliers will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss arising from website use, including loss of profit, revenue, opportunity, goodwill or data. Any liability relating to paid products or services is governed by the applicable written agreement. Nothing in these Terms limits liability that cannot lawfully be limited, including liability arising from fraud or wilful misconduct where applicable.
Indemnity
To the extent permitted by law, you agree to indemnify Aurae against third-party claims, losses and reasonable costs resulting from your unlawful use of the website, your material breach of these Terms or your infringement of another person’s rights.
Changes to these Terms
We may update these Terms when our website, services or legal obligations change. The revised Terms will be posted on this page with a new effective date. Continued use after the revised Terms take effect means you accept them, to the extent permitted by law.
Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to any mandatory dispute-resolution or consumer-protection rights, the courts of competent jurisdiction in Tamil Nadu, India will have jurisdiction over disputes relating to these Terms or the website. The parties should first attempt in good faith to resolve a dispute through written communication.
General
If any provision is held invalid or unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written consent. Headings are for convenience only. These Terms constitute the agreement governing use of the public website, but do not replace a signed agreement for products or services.
Contact
For questions regarding these Terms & Conditions, contact our team:
Aurae Software Solutions LLP
Chengalpattu, Tamil Nadu, India
These Terms constitute the agreement governing use of the public website.
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